Getting Started with MPDX Mobile

Getting Started Quick Links

• Initial Login
• Fingerprint Recognition
• Setup Unlock Code
• MPDX Mobile Settings
• Switch Accounts
• Task Notifications
• Log Off
• Support

Downloading and Setting Up MPDX Mobile

• First Option: Go the Apple App Store and search for MPDX.

• Second Option: Go to Google Play Apps for Android and search for MPDX.

The MPDX App should have Cru as the company.

• Tap on Get, Update, or Install. The app is free.

• Locate the MPDX App on your tablet or phone.
• Tap on the MPDX icon to open the app.

Initial Login Into the MPDX Mobile

• Enter the initial Setup Email Address and Password you created for MPDX.
• Then tap the blue Sign In button.
  • If you have 2-Factor Authentication enabled on your Okta account, MPDX will then ask for it here.

Setup Fingerprint Verification

• Tap on this link: Setup Touch ID for Apple to enable this on your iPhone or iPad.
• Tap on this link: Setup Pixel Imprint for Google Pixel.

• At the bottom of the screen, tap the Get Started button.

Create an Unlock Code

• Tap the screen and enter in a 4-Digit Unlock Code.

• Tap the screen again and enter the Same 4-Digit Unlock Code to confirm.

• MPDX Mobile is now loading your Account.
• Note the Progress Bar at the bottom.

If this process does not seem to be moving, or if it takes more than 5 minutes, please let us know and send an email at  support@mpdx.org.

MPDX Mobile Settings

• Tap on the Menu icon in the top left of the screen to see the Settings option.

Switch Accounts

• Under Account List is the staff account currently connected to MPDX, i.e., TTM | Peter Parker.
• Tap the Blank Space beside the current account.
• Tap on the Account you'd like to select and then tap "Yes" to confirm your choice.

Task Notifications

• Task Due can be enable by swiping the Toggle Button to the right.
• Green = On Task Due notifications
• Swipe left to Turn Off Task Due notifications.

Log Off

• Tap on Logout, i.e., Clark Kent (see above).

• You'll be prompted to Logout by tapping on Yes.
• Or tap on Cancel to go back to the Settings screen.

MPDX Mobile Tech Support

• From the main Dashboard, Tasks, Contacts or Donations screens:
• Tap on the Circled Question Mark for help.

• You will see the options to Request Help (this will prompt you to generate an Email to support@mpdx.org) or View Help Site to read help articles about MPDX Mobile. 
  • If an email is generated, MPDX Mobile will auto-fill Your Primary Email Address.
  • Fill in the Subject so the support team can better assist you.