Getting Started with MPDX Mobile
Getting Started Quick Links
Downloading and Setting Up MPDX Mobile
First Option: Go the Apple App Store and search for MPDX .
Second Option: Go to Google Play Apps for Android and search for MPDX .
The MPDX App should have Cru as the company.
Tap on Get , Update , or Install . The app is free.
Locate the MPDX App on your tablet or phone.
Tap on the MPDX icon to open the app.
Initial Login Into the MPDX Mobile
Enter the initial Setup Email Address and Password you created for MPDX.
Then tap the blue Sign In button.
If you have 2-Factor Authentication enabled on your Okta account, MPDX will then ask for it here.
Setup Fingerprint Verification
At the bottom of the screen, tap the Get Started button.
Create an Unlock Code
Tap the screen and enter in a 4-Digit Unlock Code .
Tap the screen again and enter the Same 4-Digit Unlock Code to confirm.
MPDX Mobile is now loading your Account .
Note the Progress Bar at the bottom.
If this process does not seem to be moving, or if it takes more than 5 minutes, please let us know and send an email at support@mpdx.org .
MPDX Mobile Settings
Tap on the Menu icon in the top left of the screen to see the Settings option.
Switch Accounts
Under Account List is the staff account currently connected to MPDX, i.e., TTM | Peter Parker.
Tap the Blank Space beside the current account.
Tap on the Account you'd like to select and then tap "Yes" to confirm your choice .
Task Notifications
Task Due can be enable by swiping the Toggle Button to the right.
Green = On Task Due notifications
Swipe left to Turn Off Task Due notifications.
Log Off
Tap on Logout , i.e., Clark Kent (see above).
You'll be prompted to Logout by tapping on Yes .
Or tap on Cancel to go back to the Settings screen.
MPDX Mobile Tech Support
You will see the options to Request Help (this will prompt you to generate an Email to support@mpdx.org ) or View Help Site to read help articles about MPDX Mobile.
If an email is generated, MPDX Mobile will auto-fill Your Primary Email Address .
Fill in the Subject so the support team can better assist you.
Last updated on October 20, 2022
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